"The Benefits of Using Web Content Management Systems"

Gregory L. Koch II

Gregory L. Koch II earned his Bachelor’s degree in Technical Communication from New Mexico Tech in May of 2009 and is currently pursuing a Master’s degree in Information Technology at Rochester Institute of Technology. His interests include visual design, Internet and web communications, and single sourcing, server and network management. Greg has developed several web applications using Web Content Management Systems and recently served as Lead Web Developer and Designer for New Mexico Tech’s website redesign project. 

Contents

Abstract and Introduction

Background

Web Content Management Survey

Results and Discussion

Implications

Conclusions

Work Cited

Appendix A: Survey Questions

Appendix B: Survey Data

Appendix B: Survey Data

This section contains the questions that were asked to survey participants, the answers received, and the percentage.

Questions asked to all users 

What best describes your role in the management of your organization’s website?

WCMS Users
11 (30.5%) content developer
2 (5.5%) designer
3 (5.5%) programmer
21 (58.5%) webmaster (content, design, and programming)

Non-WCMS Users
14 (41.2%) content developer
5 (14.7%) designer
1 (2.9%) programmer
14 (41.2%) webmaster (content, design, and programming)

How many employees work for your organization?

WCMS Users
8 (22.2%) 1-10
6 (16.7%) 10-50
3 (8.3%) 50-100
5 (13.9%) 100-500
14 (38.9%) 500+

Non-WCMS Users
14 (22.2%) 1-10
6 (16.7%) 10-50
3 (8.3%) 50-100
6 (13.9%) 100-500
5 (38.9%) 500+

About how many people in your organization are responsible for editing your organization’s website?

WCMS Users
5 (13.8%) 1
16 (44.4%) 2-5
7 (19.4%) 5-10
8 (22.4%) 10+

Non-WCMS Users
14 (41.2%) 1
13 (13.2%) 2-5
3 (8.8%) 5-10
4 (11.8%) 10+

After you have created content, about how much time do you spend creating a single new page on your website?

WCMS Users
5 (13.9%) <1
9 (25%) 1-5
10 (27.8%) 5-10
5 (13.9%) 10-20
2 (5.5%) 2-30
3 (8.4%) 30-45
0 (0%) 45-60
2 (5.5%) > 1 hour

Non-WCMS Users
3 (8.8%) <1
7 (20.6%) 1-5
9 (226.5%) 5-10
7 (20.6%) 10-20
3 (8.8%) 2-30
2 (5.9%) 30-45
2 (5.9%) 45-60
1 (2.9%) > 1 hour

On a scale of 1-5, 1 being very easy, and 5 being very difficult, how would you rate the difficulty of editing and adding pages to your website?

WCMS Users
12 (33.3%) 1
13 (36.1%) 2
9 (25%) 3
1 (2.8%) 4
1 (2.8%) 5

Non-WCMS Users
8 (23.5%) 1
11 (32.4%) 
13 (38.3%) 3
1 (2.9%) 4
1 (2.9%) 5